Privacy Policy

This privacy policy explains:

1.How we collect, store, and use the Personal Information you provide through Arabella Hair online and through WhatsApp、telephone or e-mail communications you may communicate with us.

2.The choices available to you regarding Arabellahair.com use of the Personal Information you provide to us.

3.Your options regarding the collection, use, and disclosure of your personal information.

Information Collection and Use

We collect information from Site users in different ways:

1.Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and so on. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our site.

2.Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by Arabellahair.com is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.

3.Product Reviews: We ask for an email address along with the submission of all product reviews. Your email address will be kept private. All other personal information that you choose to submit as part of the review will be available to other visitors to the Site.

4.Submit Your Real Photos/Videos: One location on the site allow you to submit your real photos or videos for purposes including but not limited to: show your videos or photos to other people, or keep it as a souvenir.

5.Cookies and Other Technology: Like many sites, this Site uses cookies and web beacons (also known as clear GIF technology or "action tags") to speed up navigation, track site usage and recognize users and user access privileges.

6.Log Files: Like most websites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol (IP) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

7. Age: We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.

Data Security

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information. We use Secure Sockets Layer ("SSL") encryption to safeguard all financial transactions done through this Site. We also protect your personal information internally by granting only employees who are providing a specific service access to your personal information. Finally, we only work with third-party service providers who we believe adequately secure all computer hardware. For example, visitors to our Site access servers kept in a secure physical environment and behind an electronic firewall.

While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Opt-Out and Corrections

Upon your request, we will

1.Correct or update your personal information

2.Stop sending emails to your email address

You can correct or update your personal information through the online Customer Service system by logging in to My Accounts and submitting a request. To unsubscribe from emails you receive from Arabellahair.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.

Updates to This Policy

To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this Site and encourage you to review this Privacy Notice from time to time. Please email us at service@arabellahair.com with any questions about the Privacy Policy.